Services
Concierge end-to-end.
No moving parts you have to chase.
From the moment you book the first call to the day you get your keys. And 30 days after. One team owns the entire process.
What we handle
Every step,
in one team.
The list below isn’t a menu. It’s the default. Every client gets every service. We don’t upsell.
01
Market Search and Deal Negotiation
We search based on your budget, lifestyle preferences, living expectations, landlord criteria, and distance to IENYC campus. Every apartment on your shortlist has been filtered for landlords who are open to international student profiles and have worked with similar applicants. We make sure every client gets the best possible deal on their apartment.
Why it mattersMost listings reject international profiles before the first showing. We only send you apartments where your application can win, at the best price available.
02
Lifestyle and Compatibility Matching
Before we search, we understand how you live. Quiet or social. Walking distance or subway. Studio or shared. We match you to apartments that fit your life, not just your budget.
Why it mattersA technically approved apartment you hate is still a bad outcome. We make sure the match is right.
03
Fraud Prevention and Listing Verification
Every apartment we send has been verified by a licensed agent. We confirm the listing is real, the landlord is legitimate, and the building is in good standing. No bait listings. No scams.
Why it mattersNYC rental scams specifically target international students arriving remotely. We significantly reduce that risk.
04
Virtual Tours and In-Person Visits
We arrange virtual tours for clients still abroad and in-person visits for those already in New York. We ensure every client has the opportunity to view any apartment, virtually or in person, before signing.
Why it mattersSigning remotely is normal for international students. We make sure you see exactly what you are getting before you commit.
05
Application Structuring
We structure your documents to match what each landlord expects. Income letters, enrollment proof, and bank statements are formatted correctly and submitted in the order each landlord requires.
Why it mattersA poorly structured application gets rejected even when the finances are strong. We make sure yours does not.
06
Guarantor Coordination
We source guarantor options across multiple providers and identify the best fit for your situation. We brief the guarantor company on your profile before submission.
Why it mattersWithout a US guarantor, most apartments are closed to you. We open them.
07
Landlord and Agent Coordination
We communicate directly with listing agents and landlords. We present your profile before the application lands so there are no surprises.
Why it mattersFirst impressions in NYC rentals happen before you sign anything. We control that impression.
08
Lease Guidance and Move-in Support
We review your lease before you sign, flag non-standard clauses, and explain your obligations clearly. We then coordinate the move-in inspection, key handover, and first contact with building management. We stay available for 30 days after you move in.
Why it mattersThe first week in a new apartment in a new country is chaotic. We handle the details so you can focus on starting your program.
Fee
How our fee works.
HAUS charges a broker fee equal to one month’s rent. The fee is paid at lease signing, once you have a signed lease and a confirmed move-in date. Nothing is due before that.
In New York, tenants who choose to hire their own broker pay the broker fee directly. This is standard practice. When you hire HAUS, we work exclusively for you, not for the landlord.
The fee covers everything: apartment search and deal negotiation, lifestyle matching, fraud prevention, virtual tours and in-person visits, application structuring, guarantor coordination, landlord communication, lease review, and move-in support.
How it runs
The full process:
We work backwards from your move-in date. The cycle below is paced for the IENYC fall intake.
Step 01
Discovery call
20 minutes on the phone. Budget, neighborhood preferences, IENYC class schedule, guarantor situation.
Step 02
Profile & shortlist
We build your application file and curate a first shortlist of 8–12 verified options.
Step 03
Tours
Live virtual walkthroughs and, where possible, in-person tours with one of our agents on the ground.
Step 04
Application & negotiation
We submit a clean application, negotiate rent and concessions, route you to the best guarantor option for your profile.
Step 05
Lease review & signing
Line-by-line review in plain English. Remote signing via electronic signature if you’re not yet in NYC.
Step 06
Move-in coordination
Wire transfers, COI, building paperwork, key handover scheduling. Move-in date locked.
Step 07
You arrive
Keys in hand. Move-in inspection done, building paperwork closed out, first contact made with management.
Step 08
Ongoing support
We stay reachable for the first 30 days after move-in. Anything that comes up, like building issues, paperwork, or neighborhood orientation, we handle it so you can focus on starting your program.
When to start
Earlier doesn’t help.
Later compresses options.
NYC inventory turns over on a 30 to 60 day window. Landlords don’t accept applications more than ~60 days before move-in. Starting in May for an August move is the sweet spot. The further past that you start, the fewer real options you have.
Talk to us
A 20-minute call.
No commitment.
We’ll talk through your timeline, your budget and what kind of place fits your week at IENYC. By the end you’ll know whether we’re a fit. And what’s realistic in this market.
Get started
Tell us about your move.
A few details so we can match you with the right apartment. We’ll get back to you shortly.
Your data is used only to help you find NYC housing. We never share it with third parties without your consent.